Last updated: October 1, 2025
Welcome to CHIKOYAKI (“we”, “our”, or “us”). By accessing or making a purchase from our online store https://admin.shopify.com/store/thmbyu-d6, you agree to be bound by the following terms and conditions (“Terms of Service”). Please read these Terms carefully before using our website.
Our online store offers handmade Japanese pottery, antique ceramics, and Kakemono scroll paintings for collectors and art enthusiasts worldwide.
By visiting our site or purchasing from us, you agree to be bound by these Terms, including any additional conditions or policies referenced herein.
We reserve the right to update, change, or replace any part of these Terms at any time by posting updates on our website. It is your responsibility to check this page periodically for changes.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including copyright laws).
You must not transmit any worms, viruses, or malicious code.
A breach or violation of any Terms will result in an immediate termination of your services.
We strive to display our handmade Japanese pottery and art pieces as accurately as possible. However, variations in color, texture, or form may occur due to the handcrafted nature of our items.
We reserve the right to limit the quantities of any product and to discontinue any item at any time.
All prices are listed in USD, unless otherwise stated, and are subject to change without notice.
International Shipping & Duties
4.1 We ship to customers in the United States, United Kingdom, and European Union All applicable customs duties, import taxes, and fees are calculated and collected at checkout for a seamless delivery experience.
What's Included in Your Order Total:
No Surprise Charges: You will NOT be charged any additional fees upon delivery. The total amount you pay at checkout is the final price, including all duties and taxes.
Delivery Duty Paid (DDP) Shipping: We use DDP shipping terms, which means we handle all customs clearance and duty payments on your behalf. Your order will be delivered directly to your door without any extra charges.
Shipping Carriers: We partner with trusted carriers including DHL Express, UPS, and FedEx to ensure reliable international delivery with full tracking capabilities.
Important Note: Duties and import taxes are estimates based on the information available at the time of purchase. In rare cases, additional fees may apply if product information (such as HS codes or country of origin) is inaccurate. We strive to ensure all product data is correct to avoid any discrepancies.
Currency & Payment: International customers can pay in their local currency using local payment methods for added convenience.
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4.2 Others - Delivery Duty Unpaid (DDU).
This means:
Import duties, taxes, and customs fees are not included in the product or shipping prices.
These charges (if applicable) are the buyer’s responsibility.
We recommend checking with your local customs office for detailed information before placing an order.
Full details are available in our Shipping Policy
Please refer to our Return & Refund Policy for detailed information on return eligibility and procedures.
We do not accept returns for handmade or antique art pieces unless they are damaged upon arrival.
We accept secure payments via PayPal and major credit cards.
All transactions are processed in USD.
We reserve the right to refuse any order placed with us for reasons including suspected fraud or unauthorized use.
All content on this website, including product images, artwork descriptions, logos, and designs, is the intellectual property of [Your Store Name] or its licensors.
Unauthorized reproduction, redistribution, or commercial use is strictly prohibited.
Certain content, products, and services available via our site may include materials from third parties.
We are not responsible for examining or evaluating the content or accuracy of third-party materials.
We do not guarantee that your use of our service will be uninterrupted, timely, or error-free.
In no event shall [Your Store Name], our directors, employees, or affiliates be liable for any loss, damage, or injury arising from your use of our products or website.
These Terms and any separate agreements shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict of law principles.
Questions about the Terms of Service should be sent to us at:
📧shopify@chikoyaki.com
🌐 https://chikoyaki.com/
Enjoy cost-free global shipping on orders $250+. Orders below $250: flat $35 shipping fee